Contact Us · Available 24/7
CALL FOR ROADSIDE ASSISTANCEA Real Local Team Answers, Day Or Night
The fastest way to reach us is a phone call. No apps, no accounts, no hold music — a real, local person answers around the clock and gets the closest technician moving toward you right away, anywhere across the five boroughs and Nassau County.
(718) 600-15811601 Broadway, New York, NY 10010How To Get Roadside Assistance Near You
For a breakdown, calling is always quickest — we can dispatch a technician while we are still on the line. Email is best for non-urgent questions, billing, or following up.
Call (Fastest)
Dial (718) 600-1581 for immediate roadside assistance, 24 hours a day. This is the right number whether your battery just died, you have a flat, or you are locked out.
Reach us at dispatch@thenycroadsideassistance.com for questions that are not an emergency. For anyone stranded on the road, please call instead so we can move right away.
Hours
We are open 24 hours a day, 7 days a week — nights, weekends, and holidays included. Breakdowns do not keep business hours, and neither do we.
Where We Come
We come to you — roadside, driveway, work lot, or parking garage — anywhere across our NYC and Nassau County service area. If we can reach your vehicle safely, we can help.
Pricing
No membership and no sign-up. You get a clear, flat price on the phone before we send anyone, and that quote is exactly what you pay. See the roadside assistance FAQ for details.
Payment
We accept all major credit and debit cards — Visa, Mastercard, American Express, and Discover — plus contactless mobile payment, right at your vehicle.
What To Have Ready When You Call
A few quick details let us send the right technician with the right equipment the first time — so you are back on the road faster.
Where you are
A street address or the nearest cross streets, plus whether you are roadside, in a driveway, or inside a parking garage. The more exact your location, the faster the closest technician reaches you.
What happened
A quick word on the problem — dead battery, flat tire, locked out, out of gas. That tells us which technician and equipment to send so the job is done in one visit.
Your vehicle
The make and the type of vehicle — car, van, or truck. It helps us bring the right tools, especially for commercial cabs and heavy-duty batteries.
How to reach you
A good callback number. Our dispatcher stays in touch after you call and keeps you updated on your technician's status, so you are never left wondering whether help is coming.
One Call Covers Every Common Roadside Emergency
When you call, you can ask for a jump start for a dead battery, a flat tire change on the spot, emergency fuel delivery when you have run out of gas, fast car lockout help when your keys are inside, or on-site battery replacement when a jump will not hold. Driving something bigger? We also handle truck door lockouts and truck battery jump starts for vans, box trucks, and commercial cabs.
Not sure which one you need? Just describe what happened when you call and we will figure it out with you. You can also browse all of our services or read more about us on the about page.